The following documents relating to our door counters can be downloaded. They are
all in Adobe Acrobat format.
You can click on the link and the document will be displayed in your browser if you
have the Adobe Acrobat plug-in installed. You can then save or print the document from
your browser. You can also right-click on the link and choose 'Save Target As' to save
the document to your computer.
Sales and Customer Service-Related Documents:
-
Electronic People Counter Sales Literature (794KB): This document describes the
features, installation and options of our Electronic People Counter product line.
-
Sales Questionnaire (49KB): This document allows you to express your opinion as to
how we treated you before the sale of the customer counter was made. Our questionnaires are
extremely important to us. We have made a number of upgrades and improvements to our door
counters based on the
questionnaires that we received. There are 12 questions. Please take the time to
answer as many of the questions as you would like. Your opinion is very valuable
to us and your time would be greatly appreciated.
-
Technical Support/Installation Questionnaire (49KB): This document allows you to
express your opinion as to how helpful we were during the installation process of the door counter, as
well as how easy or difficult the door counters were to install. Our
questionnaires are extremely important to us. We have made a number of upgrades
and improvements based on the questionnaires that we received. There are 14
questions. Please take the time to answer as many of the questions as you would
like. Your opinion is very valuable to us and your time would be greatly
appreciated.
-
Electronic People Counter Policies (61KB): This document provides detailed information
about our policies relating to our electronic people counters, door sensors and software. We pride
ourselves on not having any "fine print," but this is as close as it gets. It defines the details of our
warranty, technical support, return policy, privacy policy and other details.
Technical Support-Related Documents:
-
EPC-IRD1 People Counter User's Manual (2.27MB): This document is the
user's manual for the EPC-IRD1 Door Counter. It describes the
installation process, as well as the menu options that reside on the EPC-IRD1 Door Counter.
-
EPC-MAG1 People Counter User's Manual (497KB): This document is the
user's manual for the EPC-MAG1 Door Counter. It describes the
installation process, as well as the menu options that reside on the EPC-MAG1 Door Counter.
-
RTC-P1 People Counter User's Manual (313KB): This document is the
user's manual for the RTC-P1 Door Counter. It describes the
installation process, as well as the menu options that reside on the RTC-P1 Door Counter.
-
RTC-P3 People Counter User's Manual (874KB): This document is the
user's manual for the RTC-P3 Door Counter, and its infrared beam door sensors, the RTC-S2X
and RTC-S2XL. It describes the installation process, as well as the menu options
that reside on the RTC-P3 Door Counter.
-
Getting Started with the RTC-P3 People Counter(93KB): This document is a
condensed version of the installation instructions that are in the RTC-P3 Door Counter User's
Manual. This is an excellent document to read before attempting the installation.
-
RTC-P3 Transmission/Graphing Software User's Manual (1.78MB): This document
is the user's manual for the transmission and graphing software that is used with
the RTC-P3 Door Counter. It describes the software installation process, as well
as all of the graphing and transmission features.
-
IDT Scheduler Software User's Manual (81KB): This document
is the user's manual for the IDT Scheduler. The IDT Scheduler is an application
that allows the user to set up automated transmissions with the RTC-P3 Door Counter.
The RTC-P3 Graphing/Transmission Software should also be installed, because the IDT
Scheduler requires it.
-
General Theory of Operation of the RTC-P3 People Counter (454KB): This
document describes the basic theory of operation of various parts of the RTC-P3 Door Counter,
such as the transmission process, record layout and the internal wiring layout of
the communications cable that is used to connect the RTC-P3 Door Counter to the infrared beam
door sensors.
This document is intended for those individuals who need to perform certain tasks
such as terminating communications cables or importing the customer counter data into
another software application other than our transmission/graphing software. This is
by no means a complete reference. We would be glad to answer any questions that are
not addressed in this document.